We had a wonderful stay at The Surrey; it was the perfect place for our trip. I would highly recommend it as a family-stay hotel. First, we were impressed by how huge the room was: My husband and I lived in New York for several years, and none of our apartments even approached the size of my renovated suite - a large living area, with a full-size dining table, sleeper sofa, two chairs, coffee table, and television armoire plus lots of room to roam;a tiny kitchenette with microwave, toaster, and refrigerator well-stocked with dishes and glassware for four; a large bedroom with king-size bed, full-size dresser, and more than one wing chair for seating; a reasonably-sized bath and shower, nothing spectacular, but clean and not too tiny, with ample towels, a medicine cabinet, and a blow-drier; and, the incredible plus - two walk-in closets that would be large by any standards,with lots of hanging space, shelf space, a small safe with key lock, and shoe shelves. I was there on a mother-daughter trip with my 5-year-old daughter, so the enormous suite was a wonderful break from the hustle and bustle of New York. I've stayed in lots of hotels in New York, and the room was literally three to four times the size of any I've had before (usually for much more money). While it's not a high-fashion, sleek room, the pieces were comfortable and attractive, and it's a nice home-away-from home feeling. Room service at night is provided by Cafe Bouloud, Daniel Bouloud's more casual outpost; we didn't get to take advantage of it, but the menu looked divine!
The staff, to a person, was very, very friendly and anxious to please. They greeted us warmly each day and offered help in multiple ways. The room was always perfectly tidy - we enjoyed both regular clean-up and turn-down service. We had to leave in the midst of the St. Patrick's Day parade, and the doorman managed to find us a cab to the airport in spite of 5th Avenue being closed to all traffic (ot